Shipping Policy
SHIPPING POLICY
Below you will find the estimated delivery times for all our shipments:
• Once an order is placed, we require 1–3 business days to process it. Orders placed during the week are usually processed within one business day. Orders placed on weekends or public holidays may take slightly longer.
• After processing, your order will be shipped. The average delivery time is 5–7 business days.
We strive to make the ordering and delivery process as smooth and customer-friendly as possible. If you have any questions or concerns, please do not hesitate to contact our customer support team.
PLACING AN ORDER
Ordering from Eleanor & Noah Palm Beach is simple and secure.
First, visit the product page and add your desired item to the shopping cart by clicking the "Add to Cart" button. Please ensure you have selected the correct size, color, and quantity before proceeding.
Once you are ready, click "Proceed to Checkout".
On the information page, enter your shipping details carefully and click "Continue to Shipping". On the shipping page, you will be able to review your order and delivery information.
Please note that all orders qualify for free shipping.
Next, click "Continue to Payment" and select your preferred payment method.
All payment methods offered by Eleanor & Noah Palm Beach are SSL-encrypted, ensuring a safe and secure checkout experience.
We accept major credit cards and other secure payment methods available at checkout.
After completing your payment, you will receive an order confirmation email.
If you experience any issues during checkout, please contact our customer support team at:
info@elenorausa.com
SHIPPING COSTS
We cover the shipping costs for every order.
All products are shipped completely free of charge, with no minimum purchase requirement.
DISPATCHING YOUR ORDER
Found the perfect piece from our collection?
We aim to process and dispatch your order as quickly as possible.
To maintain fair pricing and efficient logistics, orders may occasionally be consolidated before dispatch. This allows us to operate efficiently while continuing to offer free shipping and competitive pricing.
Our team works hard to ensure your order is shipped promptly and delivered within the estimated timeframe.
If you have any questions regarding your shipment, please contact: info@elenorausa.com