Privacy Policy
PRIVACY POLICY
At Elenora USA, we value the privacy of our customers. We take all necessary measures to protect your personal information and adhere to strict standards regarding the use of personal data.
This Privacy Policy explains what information we collect, why we collect it, and how we use it.
INFORMATION WE COLLECT
When you create an account with Elenora USA, place an order, subscribe to our newsletter, or use our services, we may collect the following information:
• Your name, email address, phone number, and other contact details
• Billing and shipping addresses
• Payment information
• Products you purchase, view, or add to your wishlist
• Browser, device, and website usage information
• Information you provide when contacting our customer support team
WHY WE COLLECT THIS INFORMATION
We collect your information in order to provide you with the best possible shopping experience.
This includes:
• Processing and delivering your orders
• Providing customer support
• Sending order updates and important service communications
• Improving our website, products, and services
• Personalizing your shopping experience
• Sending promotional emails and special offers (where permitted)
We may also use information related to your browser, device, and website activity for internal analytics and marketing purposes to improve the functionality and performance of our website.
DATA SHARING
We respect your privacy and do not sell, rent, or trade your personal information to third parties.
We may share your information only with trusted service providers who assist us with:
• Payment processing
• Order fulfillment
• Shipping and logistics
• Website operations
• Marketing and analytics services
We may also disclose information if required by law or to protect our legal rights.
DATA SECURITY
We take the protection of your personal information seriously.
Appropriate technical and organizational security measures have been implemented to reduce the risk of unauthorized access, disclosure, misuse, loss, or alteration of your personal data.
Access to personal information is restricted to authorized personnel only.
COOKIES
Our website uses cookies to improve your browsing experience and collect website performance data.
Cookies are small files stored on your device that help us understand how visitors interact with our website.
We use cookies for:
• Website functionality
• Analytics and performance tracking
• Marketing and advertising purposes
You may disable or remove cookies through your browser settings at any time.
YOUR RIGHTS
Depending on your location, you may have the right to:
• Request access to your personal information
• Correct inaccurate information
• Request deletion of your personal data
• Object to certain types of processing
• Withdraw consent where applicable
To exercise any of these rights, please contact us at:
info@elenorausa.com
DATA RETENTION
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, and reporting obligations.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify or update this Privacy Policy at any time.
Any changes will be posted on this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
CONTACT US
If you have any questions, comments, or concerns regarding this Privacy Policy or our handling of your personal information, please contact us:
Email: info@elenorausa.com